Shipping & Returns
You can pay as follows:
1. bank remittance (by using IBAN and BIC codes)
2. credit card (Scrill Moneybookers - all cards)
3. sending cash (Euros in a registered letter - no coins)
Always wait for our invoice from before you pay
The invoice will be in PDF format via e-mail or mail.
We need to check whether all the items you ordered are actually available, as we offer many products from partner publishers.
Shipping & Delivery
Delivery time: Within 24 hours at your place in Germany..
Between 2 and 5 days at your place worldwide Given the items ar in stock
The displacement occurs on a daily schedule an will be shipped with the German Post AG/DHL.
Delivery: Trade fair novelties will be delivered first come first serve, depending on the time of your preorder.
Remnants: If an article of your order cannot be delivered, we add these to our database for subsequent delivery.
You do not need to re-order this product. We get back to you as soon as it becomes available.
You want to know wich articles we have marked as backordered for you? Simply call on us, we can immediately say that you.
Shipping & Delivery Costs
shipping costs within Germany:
Basically, we charge € 5.95 shipping costs per insured package.
For orders with the method of payment - cash on delivery - in addition to 5,00 € due. For new customers we prefer payment in advance, this creates no additional cost.
Partial deliveries are always possible.
shipping abroad vary according to the zone:
Zone target countries base price up to 1kg each additional kg
1 Slovenia, Netherlands, Bulgaria, Greece, Slovakia, Romania, United Kingdom, Malta, Denmark, Latvia, Luxembourg ... 17,85 € 0,00 E
2 Switzerland, Liechtenstein, Norway, Vatican City State (Holy See), Andorra ... 20,00 € 0,00 €
3 Ukraine, Croatia, Serbia, Moldova, Gibraltar, Bosnia and Herzegovina, Kosovo, Russian Federation, Montenegro, Turkey, Macedonia ... 35,00 € 1.50 €
4 Iraq, Azerbaijan, Oman, Qatar, Morroco, Albania, Lebanon, Egypt, Kuwait, Tunisia, Armenia ... 45,00 € 5.00 €
5 Singapore, United Arab Emirates, United States, Brazil, Hong Kong, Peru, Australia, Indonesia, China, Venezuela, Taiwan ... 50,00 € 5.00 €
6 Trinidad and Tobago, French Guiana, Niue, Zimbabwe, Bolivia, Seychelles, Palestine, Congo, Democratic Republic of the, Anguilla, Cook Islands, Senegal ... 60.00 € 8.00 €
For deliveries outside of Germany, we calculate the costs. Deliveries are shipping prescription.
Orders from foreign countries will receive an pre-invoice including the shipping costs incurred prior to delivery.